Palm Tran COVID-19 Updates
Cleaning and Disinfecting
Every bus in the system is being cleaned and disinfected at the beginning and end of every line.
Call Center – (561) 841-4BUS (4287)
The Palm Tran call center is operating from 8:00 a.m. to 5:00 p.m. Many trip planning functions may be done through our Palm Tran app and on palmtran.org.
Maximum Occupancy Per Bus
Palm Tran is limiting the number of people on buses to no more than 20 passengers. Please look to the head sign which may indicate the bus is full. In this case you’ll need to wait for the next bus on the route. Please call customer service at (561) 841-4BUS (4287) for the next scheduled bus arrival time.
Suspended Bus Pass Sales
Palm Tran is suspending sales of bus passes effective March 24, 2020, the buses are operating fare free in order to promote social distancing between the drivers and passengers.
Effective Monday, March 30, 2020
Palm Tran is providing regular service to the following routes: 1, 2, 3, 43 and 62. These specific routes will adhere to the respective Weekday, Saturday and Sunday schedules. The rest of the routes will continue running on a Saturday schedule (unless it’s Sunday, which would run on a Sunday level service)
A bus will transport Belle Glade riders from the County Health Center at 5:30 a.m. to the West Palm Beach Intermodal Center. Please monitor palmtran.org, the Palm Tran app and Palm Tran’s social media for updates.
Passengers will enter and exit through the rear bus doors only. If you are using a mobility device, such as a wheelchair, a connection vehicle will be called and will arrive within 30 minutes after your regularly scheduled fixed route bus.
We remind everyone to practice good hygiene and we continue to make the health and safety of our employees and customers our top priority. We also are reminding everyone to follow social distancing guidelines recommended by the CDC. If possible, maintain a six foot distance between yourself and others.
The VA Medical Center has closed its gates to Palm Tran Buses. Buses are unable to enter the VA. Click here to see the detours.
Major Holiday Service Placed on Hold Until Further Notice
Plans to introduce new bus service for major holidays have been placed on hold until further notice. This includes: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Palm Tran will continue to operate its traditional holiday service. We will continue to monitor the situation regarding COVID-19 and advise the community on how it relates to holiday service in the future. Please continue to monitor palmtran.org and social media for changes on holiday service for 2020. Thank you for riding Palm Tran.
Essential Trips Only
Palm Tran Connection is currently operating essential trips only due to COVID-19. All reservations must be made through our call center at this time, please call 561-649-9848.
Please monitor palmtran.org and Palm Tran’s social media for updates.
Dial-A-Ride Service Only
Due to COVID-19, Go Glades Routes 1, 2, 3 and 4 will no longer be served.
For your convenience, Go Glades will begin operating exclusively as a dial-a-ride service beginning Monday, April 13, 2020.
The service hours will remain:
Monday through Friday: 5 a.m. to 9 p.m.
Saturday: 7 a.m. to 9 p.m.
Sunday: 8 a.m. to 8 p.m.
To book a trip, passengers should call: (561) 649-9838 and dial option 0
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